Market Research in Shelburne, Vermont

Mission Statement

To provide Shelburne quality Marketing Agency assistance as a Market Research, Market Research Company, Win Loss Analysis and Competitive Intelligence.

VOC Research meeting your Marketing Agency needs since 7.

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VOC Research is a marketing agency. They provide a variety of market research services such as; win loss analysis, competitive intelligence services, in depth interviews, telephone interviews and other services to evaluate their client’s, lost customers, customer loyalty, customer satisfaction, and other business analysis.

VOC Research is located in Shelburne, VT. They have been faithfully serving their community for over 7 years, and they consider themselves the ‘Voice of Customer Research’. The founder of this company was a Sales Executive in the competitive intelligence industry. He is an experienced and entertaining presenter who has shared actionable results to various company leadership teams. This company provides a professional approach, personal touch, research with intrinsic value and ROI.

If you would like to contact VOC Research, you can call them at (802) 985-0105. You can also visit them online at voc-research.com for more information.

Key Contacts

Bill Storey

President And Sr. Consultant

1) Win Loss Interviews And Analysis

We interview the key decision-makers at the organizations where you recently won or lost new business to determine the key factors that led to each decision. We then analyze the completed interviews to identify key trends and actionable intelligence to help your company win more business.

2) Customer Satisfaction Interviews And Analysis

We interview your customers to gather their unbiased satisfaction, loyalty and renewal sentiments so you can identify and react to any comments, issues or enhancement ideas in a timely manner.

3) Lost Customer Interviews And Analysis

We interview your former customers to determine the unbiased reasons why they decided to partner with another company. We help you learn not only why they left but also what it may take to win back their business in the future. Most importantly, we help you understand how to prevent other customers from leaving for similar reasons.

4) Customer Loyalty And Retention Interviews And Analysis

We interview your customers to determine their likelihood to renew or defect to a competitor so you can identify and react to any comments, issues or enhancement ideas in a timely manner.

5) Implementation And Post Implementation Interviews

We interview your customers during and after the implementation process to help you monitor the progress and success factors of the project.

Service Locations

Market Research Shelburne  -  Market Research Company Shelburne  -  Win Loss Analysis Shelburne
Competitive Intelligence Shelburne  -  Lost Customers Shelburne  -  Voice Of The Customer Shelburne

Citations

VOC Research Photo Gallery
Updated as of 4/2/2024

Contact Information

Direct Email Contact