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Market Research Company in Shelburne, Vermont
Business Description
Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers.
We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding the products and services of both you and your key competitors.
VOC Research provides actionable intelligence and results so you can react to and take appropriate action to the interview results in a timely manner.
Mission Statement
To provide Shelburne quality Marketing Agency assistance as a Market Research, Market Research Company, Win Loss Analysis and Competitive Intelligence.
VOC Research meeting your Marketing Agency needs since 7.
VOC Research is a marketing agency. They provide a variety of market research services such as; win loss analysis, competitive intelligence services, in depth interviews, telephone interviews and other services to evaluate their client’s, lost customers, customer loyalty, customer satisfaction, and other business analysis.
VOC Research is located in Shelburne, VT. They have been faithfully serving their community for over 7 years, and they consider themselves the ‘Voice of Customer Research’. The founder of this company was a Sales Executive in the competitive intelligence industry. He is an experienced and entertaining presenter who has shared actionable results to various company leadership teams. This company provides a professional approach, personal touch, research with intrinsic value and ROI.
If you would like to contact VOC Research, you can call them at (802) 985-0105. You can also visit them online at voc-research.com for more information.
Key Contacts
Bill Storey
President And Sr. Consultant
1) Win Loss Interviews And Analysis
We interview the key decision-makers at the organizations where you recently won or lost new business to determine the key factors that led to each decision. We then analyze the completed interviews to identify key trends and actionable intelligence to help your company win more business.
2) Customer Satisfaction Interviews And Analysis
We interview your customers to gather their unbiased satisfaction, loyalty and renewal sentiments so you can identify and react to any comments, issues or enhancement ideas in a timely manner.
3) Lost Customer Interviews And Analysis
We interview your former customers to determine the unbiased reasons why they decided to partner with another company. We help you learn not only why they left but also what it may take to win back their business in the future. Most importantly, we help you understand how to prevent other customers from leaving for similar reasons.
4) Customer Loyalty And Retention Interviews And Analysis
We interview your customers to determine their likelihood to renew or defect to a competitor so you can identify and react to any comments, issues or enhancement ideas in a timely manner.
5) Implementation And Post Implementation Interviews
We interview your customers during and after the implementation process to help you monitor the progress and success factors of the project.
Serving Area:
Shelburne, Burlington, Rutland, Boston, New York, Chicago, Los Angeles, San Francisco, Phoenix
County
Chittenden
Serving Zip Code:
05482
Latitude
44.3745631
Longitude
-73.215275
Year Established
7
Payments Accepted
Specialties:
Market Research
Market Research Company
Win Loss Analysis
Competitive Intelligence
Lost Customers
Voice Of The Customer
Telephone Interviews
Win Loss Interviews
Customer Loyalty
Customer Satisfaction
Voice Of Customer
Voc
Client Loyalty
B2b Research
Voice Of Customer Research
Win Loss Interviews
Win/loss
Idi
In-depth Interviews
Read More
Visit VOC Research Online
Popular Tags
Market Research Company Win Loss Analysis Competitive Intelligence Lost Customers Voice Of The Customer Telephone Interviews Loyalty Satisfaction
Citations
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Contact Information
Direct Email Contact
Mailing Address
610 Sycamore St
Shelburne, VT 05482
Telephone/Fax
000-000-0000
Website
Email Contact
You can also email VOC Research direct by filling out the form on the right.
Our Hours
Sunday: | CLOSED |
Monday: | 8:00AM to 8:00PM |
Tuesday: | 8:00AM to 8:00PM |
Wednesday: | 8:00AM to 8:00PM |
Thursday: | 8:00AM to 8:00PM |
Friday: | 8:00AM to 8:00PM |
Saturday: | CLOSED |
VOC Research in Shelburne, VT has a higher trust score for Market Research Company than: