Air Conditioning Service in Benton, Arkansas

Kyle did an annual maintenance service on my unit today. Besides being totally professional and checking everything imaginable on my unit, he was incredibly courteous and as pleasant as anyone I have ever met. It is a pleasure doing business with RKL largely because of the quality of professional service techs and the level of expert service provided.

Dale from Little Rock   6/4/2024 8:49:02 PM

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After having bad luck with other Company . I call RKL and was very impressed with there customer service . Talk to rep Jessica who was very helpful! . Buddy tech came within 30 minutes after call. I got honest quote way cheaper than the other company quoted. I decided to replace my furnace instead of part due to age. RKL came and replace my furnace the next morning. Excellent service no issues! I highly recommend calling RKL ! I'm 100% Satisficed , great staff!!

Steve W from Benton, Ar   12/3/2023 11:59:40 PM

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I was having heating issues and wasn't please with other company who came (Dash) ! I call RKL and spoke with Jessica who was awesome and informing about there work. They sent someone out within minutes after I call. Buddy the service Tech was great and gave me a honest diagnostic . I highly recommend RKL for heating and air service . Oh and there price was way cheaper/better than others! Very please I will do another review after they install my new unit. Thanks great customer service !

Steve W from Benton   12/1/2023 9:30:18 AM

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I left a message at 7:30 this morning. At 8:00 Buddy called and was on his way. My OLD a/c unit is running again! In the past I called other companies for service . When they arrived they would begin telling me I needed a new unit & did not look at my old one. When the time comes I am certain that RKL will be the company that installs a new unit.

Sandi from Benton    7/25/2023 10:59:05 AM

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We haven't had the pleasure of service yet as we had to cancel with plans to reschedule but the customer service was phenomenal. They have a tough job fielding calls and getting everything sorted. It is that time when they're probably being flooded with requests right now. So the fact they could get us in at all was amazing. It can be pretty chaotic so my hats off to you. Know your hard work doesn't go unnoticed.

Busy From Home from Benton, Ar   10/19/2022 1:29:51 AM

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Indeed they are very prompt and well educated. Give them a call and ask for Russell when all else fails. Like the movie ghost busters, who you gonna call. I was impressed.

Bill Nethken from Prattsville, Ar   8/31/2022 7:35:55 AM

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I called Robert for a quote, he showed up within 45 minutes of the call. My primary residence was upgraded, my father’s house has a new system, and I put a mini-split in my shop. Dependable, reliable, answers the phone, and Robert does what he says he will do. Great experience!!!!

Josh from Benton   5/6/2022 6:31:37 AM

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Very responsive, prompt, professional, knowledgeable and affordable. We will definitely use them again and recommend friends and family to use them as well.

Denise Williams from Little Rock    4/7/2021 2:04:09 PM

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At 8:00 pm the night before family was to arrive for overnight stay, discovered our a/c unit was not cooling. Call RKL 24hr number....within the hour Karla called and assured us they would take care of us the following day. Buddy showed up mid day and had us up and running again ready for our guests. Highly recommend

John C from Benton,ar   6/19/2020 10:04:53 PM

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I just have to say that Robert & Karla are wonderful, Christian people and RKL is a great company with great employees. Due to my husband being off work after having amputation surgery and me recently being diagnosed with cancer, of course money was short. They were willing to work out a payment plan with us which most won't do. I sincerely recommend them.

Dee & Phillip from Benton, Ar    1/29/2020 12:30:42 PM

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